See below for some of the Frequently Asked Questions to help you. 

Q) What is the purpose of Art & Soul?

A) We provide a home for independent creatives to make the inspirational accessible to all. We offer artists and makers of bespoke, handmade creations a retail outlet to showcase and sell in a modern, fresh, gallery environment as well as via our online marketplace.

Our Beverley and Hull stores are open 7 days a week for browsing our collections or picking up 'Click & Collect' orders. We're also open 24/7 online selling and marketing the work of our makers!

Q) How do I order?

A) Orders are quick, safe and easy with our secure online checkout. You can pay by all major credit and debit cards. You can also order by phone, please call us on 01482 888625 (Beverley) or 01482 259863 (Hull). 

Q) Can I 'Click and Collect' products that I've bought online?

A) Yes, we offer collect in store for products purchased through our online shop. You can select this option by clicking on 'Pick Up' in the delivery method in your shopping cart.  We have over 1000 products available in the Beverley and Hull stores and aim to have your items ready for pickup within 2- 3 days of the order being placed. Please note that as some products are located with our sellers it could take up to 5 days in some cases for the items to be available in the store for you to collect. Either way we'll send you an email when your order is ready for collection.

Q) Can I have my items delivered too?

A) Yes, you have the option to have your products shipped within the UK using our 'Standard' delivery option. We offer free postage on all orders over £30 and have a flat rate of £4.50 on orders under £30.

Q) Can I return an item?

A) Yes of course. You have 30 days to return the item if you change your mind for any reason, just return it to us in its original condition and we'll refund you. If the item arrives damaged, let us know within 48 hours of delivery and we'll replace it for you.

Q) Where can I find more information on item delivery, payments and returns?

A) Please take a look at our Terms of Service for using the Art & Soul online store here or payment via Klarna Installments here.

Q) Can I join Art & Soul as a Seller?

A) Yes, we offer a range of rental spaces for our makers in our Beverley and Hull stores to give them a presence on the high street. Our commission charged on products sold is very low which makes us an attractive alternative to other galleries for our sellers. 

See the links section at the bottom of each page to access further information for prospective sellers.